Congratulations! I'm so glad that you're here!
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Welcome! Begin with this short video before diving into your planner. I’ll introduce you to the process and share a few things to keep in mind as you prepare for your difficult conversation.
Workbook Download
I recommend printing your planner if possible so you can write directly in it as you move through the process.
Keep it with you as you watch the teaching videos—you’ll be moving back and forth between the videos and your own reflection throughout the experience.
Your Teaching Videos
I recommend working through these videos one at a time, with your planner beside you.
This isn’t something you need to watch straight through. As questions come up, pause the video whenever you need time to think, write, or simply sit with what you’re discovering. Some steps may come easily, while others may need more time.
At the end of each video, I’ll let you know where to pause and what to complete in your planner before continuing.
Take your time. The reflection is part of the process.
Part 1: Get Clear on What Is Happening
Steps 1–3
Start with yourself. In this section, you’ll slow things down, separate what actually happened from the story you may be telling yourself about it, and begin exploring what you’re feeling and what matters to you.
Have your planner open to Step 1, and pause whenever you need time to reflect or write.
Part 2: Prepare for the Conversation
Steps 4-6
Now you’ll begin moving from your own reflection toward the conversation itself. In this section, you’ll get clear about why this conversation matters, consider how you want to approach it, and prepare to begin in a way that supports connection.
Have your planner open to Step 4, and give yourself time to think through what you want to bring into the conversation before moving on.
Part 3: Have the Conversation
Steps 7-9
This section focuses on the conversation itself—listening to understand the other person’s perspective, sharing your own experience clearly, and making space for what you may not have known or understood before.
You don’t need to predict exactly how the conversation will unfold. Use these steps to prepare yourself to stay present, curious, and connected as it develops.
Part 4: Find a Way Forward
Steps 10–11 + Bonus: 5 Things to Remember
A difficult conversation doesn’t have to resolve everything at once. In this final section, you’ll think about what moving forward might look like, identify possible next steps, and prepare to care for yourself regardless of how the conversation goes.
You’ll also find five important reminders to take with you before you begin. Give yourself time to complete Steps 10–11 and review the bonus section before having your conversation.
What's Next?
As you continue your journey, remember:
Keep noticing.
Awareness is where change begins.
Keep practicing.
Confidence follows repetition.
Keep reflecting.
Every conversation teaches us something.
Keep connecting.
Progress is more important than perfection.Â
If you'd like company on that journey... Here's how we can stay connected.
Continue Learning
Keep reading your weekly emails.
Practice in Real Life
One of my favorite places to practice communication skills is in real conversations.
Throughout the year I co-host live networking experiences where we explore authentic connection in a supportive environment.
Those events are open to everyone.
Learn With Me
Coming later:
Speak So They Listen Foundations
A live course where we'll practice these skills together in real conversations.
Remember...
Stay curious 💜 Slow down 💜 Separate facts from stories 💜 Progress is more important than perfection 💜 You've got this!
